General information

FOP Ilkanych Ivanna Igorivna (hereinafter referred to as “we” or “Data Controller”) is the controller of the Adviabooking.com website. With these privacy policies (hereinafter referred to as “Privacy Policies”), we establish and explain how your personal data is collected and further processed when using this website. The terms set out in the Privacy Policies apply whenever you want to access the content and (or) services provided by us, regardless of the device you use (computer, mobile phone, tablet computer, etc.).

Details of the data controller:

FOP Ilkanych Ivanna Igorivna

Address of registered office: Zakarpatska obl., Uzhhorod, ul. Glentsa 22/108

E-mail mail: adviabooking@gmail.com

We confirm that your data will be collected in compliance with the requirements of the current legal acts of the European Union and Ukraine, as well as the instructions of the supervisory institutions, all reasonable technical and administrative means will be applied to ensure that the data we collect about you are protected from loss, unauthorized use and (or) modification. The employees of the data controller have undertaken in writing not to disclose to third parties and not to distribute information obtained at the workplace.

Persons under the age of 14 may not provide any personal data through our website/social media accounts. If you are under the age of 14, you must obtain the consent of your legal representatives (parents, adoptive parents, guardians, custodians) before providing personal information.

The terms used in the Privacy Policy are understood as defined in the General Data Protection Regulation No. 2016/679 (EC).

It is very important that you read the Privacy Policy carefully, because each time you visit this site, you agree to the terms described here. If you do not agree to these terms, please do not visit our site and do not use our content and (or) services.

Click on the "Learn more" box in each section, wanting to find comprehensive information about how your personal data is handled and the specifics of our business.

How do we collect information about you?

Your personal data, i.e. any information about you that allows us to identify you, comes from various sources:

• You may provide information (personal data);

• Information about you may be collected automatically;

• In certain cases, we receive information about you from third parties, and we may also collect information from publicly available sources.

Learn more…

You can directly provide us with your personal data. This most often happens when:

• You enter into a contract of sale, lease, provision of services with us;

• You provide us with your requests and (or) claims;

• You call us or contact us by e-mail;

• You order our newsletters or send an inquiry.

Information about you may be collected automatically. This most often happens when:

• You send an inquiry through a social network account (“Facebook”, “LinkedIn”);

• You make public entries on a social network platform (Facebook, LinkedIn) that we administer;

• You use our website (data is collected using cookies and similar technologies. You can find more information about the cookies we use below).

To the extent permitted by applicable law, we may receive information about you from third parties. This information may be provided by our partners, marketing agencies, your information from public profiles (e.g., Facebook, LinkedIn).

We may link information received from you, public and commercial sources with other information that we receive from or about you.

We may collect information about you in other cases that are not specified in the Privacy Policy, but if this happens - we will inform you additionally.

What information (personal data) do we keep about you?

Although we try to collect as little information about you as possible, in order to conduct our business we collect the following information:

• Information that is necessary when trying to sell/rent you our products or provide our services;

• Information that you provide when you call us or write to us by e-mail;

• Information necessary to fulfill the request you have sent;

• Information necessary to establish your identity;

• Information about the device used.

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The information we collect directly from you will be obvious from the circumstances and context. For example:

For the purchase/provision of goods and/or services, we keep the following information: name, surname, personal code, residential address, telephone number, e-mail address, payment method, place of work. Also other information that may be necessary for the purchase/provision of goods and/or services.

The information we collect automatically is usually as follows:

Information about how you use our site, device information: IP address, operating system version and the device you use to access the content, settings; connection information: time of use and duration of your session, as well as any other information stored in cookies installed on your device, the cookie policy is presented below); location information: GPS device signal or information about nearby WiFi access points, as well as mobile towers, which may be transmitted to us when you use the content of our site.

The information we receive from third parties or publicly available sources is most often the following:

Your email address, first name, last name.

You may not provide us with certain information (e.g.: necessary information requested when concluding a sales contract or providing services), however, in this case you may not be allowed to purchase a product or, accordingly, use the service.

Important: FOP Ilkanich neither in writing, nor by phone, nor in any other way does not ask for your login details, bank card numbers, passwords or any other information, the use of which may cause you financial or any other damage.

Purposes and legal basis for data management

The information provided above is managed in order to:

• Conclude a contract with you, fulfill a contract concluded with you (e.g., purchase and sale of goods, provision of services, lease), as well as transfer information related to the contract and other issues under the contract;

• Transfer the necessary data for concluding or fulfilling contracts, including actions prior to concluding a contract) to our partners (e.g., insurance companies, banks);

• Issue and send invoices, maintain accounting records;

• Provide you with other services;

• Provide information related to the sale of goods or provision of services, or other information at your request;

• To learn how users use the services provided by us in order to improve them and create new content;

• To protect our interests in court or other institution;

• In an effort to fulfill our obligations under applicable legal acts (e.g., to store your personal data for a certain period, if such is established in legal acts, to provide data to law enforcement institutions, if such an obligation is provided for in a legal act or a reasoned request from an institution is received, etc.)

• In other ways with your consent.

We inform you that we have the right to send our customers to the email address received when selling them goods or providing services, advertising information about our products or services, and our customers have the right now or at any time later to refuse to receive such direct marketing content sent by us by notifying us of their decision by email info@ferrybookings.lt or using the opt-out link in the email with advertising information itself. Withdrawing your consent will not affect the maintenance of your personal data prior to the withdrawal of consent.

Your personal data is processed based on one or more of the following lawful grounds:

• Compliance with legal requirements;

• Performance of a contract concluded with you;

• Our legitimate interests, if your personal interests do not exceed;

• In certain cases - your consent.

To whom do we transfer your personal data?

We may transfer your personal data:

• To companies that provide services at our request (e.g.: companies that provide accounting services);

• To responsibly selected business partners (e.g.: in cases of concluding a financing or insurance contract, we may transfer your data to leasing, credit and insurance companies);

• To law enforcement institutions;

• To other parties when required by law or necessary to protect our legitimate interests (e.g.: to courts, persons involved in debt collection procedures, bailiffs).

Which countries are your personal data transferred to?

Sometimes we may need to transfer your personal data to other countries where a lower level of data protection may apply. In such cases, we do everything in our power to ensure the security of the personal data transferred.

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In some cases, we may transfer your personal data to countries outside the European Economic Area. In such cases, we will ensure that one of the following security measures is applied:

• The contract signed with the data recipient must be based on the Standard Contractual Clauses approved by the European Commission;

• In the case of data transfers to group companies, Binding Corporate Rules may apply;

• The data recipient is located in a country recognized by the European Commission as applying adequate data protection standards;

• Permission will be obtained from the State Data Protection Inspectorate.

What do we do to protect your personal data?

We have implemented reasonable and appropriate physical and technical measures to protect the information we collect in order to provide the content/services. However, please remember that while we take appropriate steps to protect your personal information, no website, online transaction, computer system or wireless connection is completely secure.

How long will we retain your personal information?

We will store your personal data for as long as necessary to achieve the stated purpose. Having achieved the stated purpose, the personal data is deleted, excluding cases where legal acts oblige us to store information for tax purposes or the data may be necessary for conducting a pre-trial investigation, but in any case the storage period will not exceed 10 years. After this period, the data will be deleted in a way that makes it impossible to reproduce it.

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Personal data is usually stored for the following periods:

Personal data

Storage period

Contract data

12 years after the end/termination of the contract

Payment data

10 years from the date of the payment transaction.

Analytical data

This data is usually collected automatically when you use the site and is anonymized/aggregated shortly after it is received

Your rights

The data subject whose data is processed by the Data Controller has the following rights, depending on the situation:

• To know (be informed) about the processing of their data (right to know);

• To get acquainted with their data and how they are processed (right to access);

• To request correction or, taking into account the purpose of the processing of personal data, to complete incomplete personal data (right to correction);

• To request the destruction of their data (right to be forgotten);

• To request that the Data Controller restrict the processing of personal data for one of the legitimate reasons (right to restriction);

• The right to transfer the data provided to the Data Controller (right to portability);

• At any time, object to the processing of your personal data where such processing is carried out in the public interest or where the processing is necessary for the legitimate interests of the Data Controller or a third party; where personal data are processed for direct marketing purposes - at any time, object to the processing of your data for this purpose, including profiling (right to object);

• To lodge a complaint with the State Data Protection Inspectorate.

We provide you with the opportunity to exercise these rights in a convenient way. You can do this by calling the specified phone number, writing to us at this e-mail address or using certain links provided at the bottom of the advertising content, if we provide you with such advertising content.

If you believe that your rights or freedoms have been violated, we invite you to contact us first. We will try to answer all your questions and resolve the problems, to the extent possible, so that you can be sure of the lawfulness and security of the processing of your personal data.

We may not provide you with the conditions for exercising the above rights if, in cases provided for by law, it is necessary to ensure the prevention, investigation and detection of crimes, violations of official or professional ethics, as well as the protection of the rights and freedoms of the data subject or other persons.

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Your rights will be exercised by first confirming your identity in person (by showing a document confirming the identity of the person: identity card or passport) or by electronic means of communication (info@ferrybookings.lt).

Your right

Certain restrictions

Right to know

You have the right to receive information before the start of processing your personal data in a concise, plain and intelligible language.

Right to access

This right means:

• Confirmation of whether we process your personal data;

• Provision of a list of your personal data that we process;

• Provision of the purposes and legal basis for processing your personal data;

• Confirmation of whether we transfer data to third countries and, if so, what security measures have been taken;

• Disclosure of the source of the personal data;

• Information on the use of profiling;

• Indicate the period for which the data will be stored.

• We will provide the above information provided that it does not adversely affect the rights and freedoms of others.

Right to rectification applies if the information related to your personal data is incomplete or inaccurate.

Right to be forgotten

 

Applies if:

• The information is not necessary for the purposes for which it is held;

• We process the data based on your consent and you withdraw your consent;

• We process the data on lawful grounds and, upon your request, it is determined that your personal interests are overridden;

• The information was obtained unlawfully.

Right to restriction

 

This right may be exercised for a period of time while we are assessing the situation, i.e.:

• If you dispute the accuracy of the information;

• If you object to the processing of your personal data when this is based on legitimate interests;

• We are using the information unlawfully but you object to its deletion;

• We do not need the information but you require it to be stored due to a legal dispute.

Right to data portability

This right can be exercised if you provide your data and we process it automatically, based on your consent or a contract concluded with you.

Right to object

This right can be exercised when such processing is carried out in the public interest or the processing is necessary for the legitimate interests of the Data Controller or a third party. When processing your personal data on this basis, we are obliged to demonstrate that the data are processed for compelling legitimate reasons that override your interests.

You can also object at any time to the processing of your personal data for direct marketing purposes, including profiling, to the extent that it is related to such marketing.

Right to file a complaint with the State Data Protection Inspectorate

More information: www.ada.lt

Cookies, signals and similar technologies

In the Privacy Policy, the term “cookie” is used to define cookies or similar technologies, such as pixel tags (PixelTags), web beacons (WebBeacons), data collectors (web bugs) (clear GIFs).

When you visit our website, we want to provide you with content and functions that meet your needs. Cookies are needed for this. These are small pieces of information stored on your browser. They help the Data Controller to recognize you as a previous visitor to a particular website, to save your visit history and to adapt the content based on it. Cookies also help ensure the smooth operation of websites, allow you to track the duration of visits to websites, the frequency of visits to websites, and to collect statistical information about the number of visitors to the website. By analyzing this data, we can improve our site and make it more user-friendly.

Contact us

If you notice a discrepancy in the Privacy Policy, a breach in the site's security, or you have other questions related to the management of your personal data, please contact us in one of the ways convenient for you:

Ilkanych Ivanna Igorivna, Individual Entrepreneur, Legal entity code: 303313156

Address of registered office: Zakarpattia region, Uzhhorod city, ul. Glentsa 22/108

E-mail: adviabooking@gmail.com

Final provisions

The Privacy Policy is reviewed and updated in accordance with the needs of the Company, but not less than once every two years, or after changes in legal acts regulating the management of personal data. When we update the Privacy Policy, we will notify you of what we believe to be material changes by posting a notice on the Site. If you access or use our content and/or services after the posting of such notice, we will assume that you agree to the new terms set forth in the update.

The Privacy Policy was last revised on May 31, 2026.